![]() If you have feedback for TechNet Support, your detailed Outlook version and Windows version? And the Exchange version? Did the issue occur randomly or continuously? Please make sure you have installed latest updates for Windows and Office applications. ![]() ![]() Mark the reply as an answer if they help and To create new profile and reconfigure your Exchange account to have a try. If the issue persists with the correct Outlook settings, please go to More Settings, go to Security tab, make sure the option " Encrypt data between Microsoft Outlook and Microsoft Exchange" is checked. You can also click About Outlook to collect the Outlook version.Īdditionally, please check the following settings in Outlook 2016:Īccount Settings, on the Email tab, double click your Exchange account, confirm if you are using Cached Exchange Mode. Couldn't be there some incomaptible update in Outlook 365 inside, as our team didn't do any update to Exchange 2019 for more than 3 months including update, configuration change (except. > Update Now to keep Outlook 2016 the latest version. It’s also good to say that Outlook 2019 does not have such issue and all users with Outlook 2019 works correctly and problem is observed only on Outlook 365. If you are using Outlook 2016 within Office 365 ProPlus, please click What's your detailed Outlook version and Windows version? And the Exchange version? Did the issue occur randomly or continuously? Please make sure you have installed latest updates for Windows and Office applications.
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